Independent Business Owners can collect online orders from our Auckland location. This expansion of our services provides more convenience and seamless access to your orders from an additional location.

WHERE is THE NEW ORDER LOCATION?

Auckland (Mt Wellington)
6A Pacific Rise,
Mt Wellington, Auckland 1060.
Ph: 022 048 8125
Email: nz-inventory@amway.com
Pick-up times: 7am – 1pm same day.

Note: Orders placed after 12pm will be ready for collection the following business day.
Days: Monday to Friday. (Excluding Public Holidays)

How does online Click and Collect order work?

1. Select your Amway products online and add them to your cart.
2. When you proceed to checkout, choose:
   • Click and Collect
3. Await confirmation that your order is ready via email.
4. When collecting your order, make sure you bring along
   • A copy of your confirmation email
   • Valid photo ID, e.g. Driver’s licence, passport, student ID, etc.
5. You will be required to sign for your order at the time of collection.

FAQs

Is there a fee for the online order pick-up service?
There is no additional fee for Pick Up or Click and Collect orders.

When will my order be available?
We offer same-day order collection at our Auckland Warehouse Click and Collect location for orders placed before 12pm.

Can I return an item at an order pick-up facility?
No, we do not process refunds at order pick-up facilities. Please refer to our returns T&Cs here.

How long do you hold orders at pick-up locations?
All orders are subject to a 48-hour holding period. After 48 hours your order will be refunded (excluding registration orders).

At Amway, we are committed to enhancing our systems to ensure the success of our Independent Business Owners. Embrace the future of streamlined operations and elevate your entrepreneurial journey with our latest services.